WARRANTY TERMS & CONDITIONS
Lora DiCarlo products are of the highest quality and come with a ONE (1) YEAR worldwide manufacturing warranty for products purchased from loradicarlo.com, or an Authorized Retailer. Products purchased from an Unauthorized Retailer are not covered under these policies.
In countries mandating a longer warranty time, Lora DiCarlo extends the warranty appropriately.
REGISTERING YOUR PRODUCT
To claim your warranty you MUST register your product at loradicarlo.com/register. Shipping costs are non-refundable. This undertaking is in addition to consumer’s statutory rights and does not affect those rights in any way.
Please contact us if you have any questions about your warranty eligibility or the registration process.
1 YEAR WARRANTY
Lora DiCarlo warrants this product for a period of ONE (1) YEAR, after the date of original purchase, against defects due to faulty workmanship or materials. If you discover a qualifying defect and notify Lora DiCarlo during the warranty period, Lora DiCarlo will, at its discretion, repair or replace the product free of charge.
The warranty covers working parts that affect the function of the product. It does NOT cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse or neglect. Any attempt to open or take apart the product (or its accessories) will void the warranty.
Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period. If you purchased your product on our website, loradicarlo.com, we already have your proof of purchase on file.