During a presale or other promotional period, our return policy is as follows:
Any returns must be received in the original, unopened packaging in order to qualify for a refund.
You are responsible for all costs and fees associated with shipping.
In the case of Buy One Get One Free promotions, we will only refund you the difference of the cost of the products, less shipping and taxes when applicable. For example, if you choose to return the product you purchased, and keep the product you received for free, you will be charged for the product you keep.
Products are not eligible for transfer or exchange of a different product.
Please contact us at firstname.lastname@example.org with any questions.