• Why did you start Lora DiCarlo?

    Lora DiCarlo was founded in 2017, inspired by the experience and persistence of our Founder & CEO, Lora Haddock. Our mission is to create a sexually equitable world where all genders and sexualities are met with innovative and thoughtful tools to serve on their path to pleasure. We strive to assemble diverse minds to create products that work in parity with diverse desires, preferences, and anatomy.

  • Do you have any coupon codes?

    We do not offer any coupon codes or discounts at this time.

  • Do you offer any discounts?

    We do not offer any coupon codes or discounts at this time.

  • What are your customer service hours?

    You can reach out to us at any time by emailing hello@loradicarlo.com. You should expect a response within 24 to 48 hours. 

  • What is the CES Award?

    The CES Innovation Awards program is an annual competition honoring outstanding design and engineering in consumer technology products. In October 2018, we won a Robotics Innovation Award from the Consumer Electronics Show (CES), which is run by the Consumer Technology Association (CTA). They rescinded our award, and we spoke up. With overwhelming public support, we helped shape changes to CES policies and our award was reinstated. You can learn more about the story here.

  • Why should I care about sexual health and wellness?

    Sexual health encompasses everything from our physical and emotional health to pleasure and intimacy. By taking charge of your sexual health, you're simultaneously improving your overall health.

  • How do I contact customer service?

    We invite you to check out our knowledge base! You might be able to find the answer to your question there. If not, or if you're in need of more assistance, you can contact customer service by emailing us at hello@loradicarlo.com.

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